Warranty
Furniture
| Brand | Years | Brand | Years |
|---|---|---|---|
| &Tradition | 5 | Montana Other Δ | 5 |
| Cappellini | 2 | Nanimarquina | 2 |
| Carl Hansen & Son | 5** | NAU | 1 |
| Coco Flip | 1 | Please Wait to be Seated | 2 |
| Cultivated | 2 | PP Mobler | 5*** |
| Fredericia | 5 | Softline | 2 |
| Fritz Hansen | 5* | Thinking Works | 5 |
| Gubi | 2 | Vipp Bins Δ Δ | 10 |
| HAY | 5**** | Vipp Other Δ Δ | 2 |
| Karakter | 1 | Wendelbo | 5***** |
| Kokuyo | 1-8****** | Zanotta | 2 |
| Mater | 1 | ||
| Montana Shelving Δ | 10 |
Lighting
| Brand | Years | Brand | Years |
|---|---|---|---|
| &Tradition | 1† | Karakter | 1† |
| Anglepoise Domestic | 5† | Louis Poulsen Domestic | 2† |
| Anglepoise Commercial | 2† | Louis Poulsen Commercial | 5†† |
| Cappellini | 1† | NAU | 1† |
| Coco Flip | 1† | Nemo | 1† |
| Fritz Hansen | 1† | Please Wait to be Seated | 1† |
| Gubi | 1† | Serge Mouille | 1† |
| HAY | 1† | Vipp | 2† |
Laminate & Veneer (locally manufactured)
| Brand | Years |
|---|---|
| All | 1 |
Exclusions
Warranty is not offered on fabrics and leathers applied to the upholstered pieces, we recommend referral to their manufacturer’s guarantees for these products.It is recommended at all times to adhere to the maintenance procedures supplied on the care labels attached to the upholstery.
Wear, tear and damage on cover, finish and the like, as well as other indirect damage to individuals or articles are not covered by this guarantee. Based on normal usage of 40 hours/week.
* Certain Fritz Hansen products can be registered with Fritz Hansen to receive an extended warranty of up to 20 years. Visit their website at: https://fritzhansen.com/en/warranty
** Additional care & maintenance information for Carl Hansen & Son products can be found at: https://www.carlhansen.com/en/maintenance-and-care
*** Additional care & maintenance information for PP Mobler products can be found at: http://www.pp.dk/index.php?page=about&cat=6
**** HAY’s 5-year product warranty is not applicable for accessories, rugs, outdoor furniture or small indoor furniture (e.g. side tables such as DLM, Tray Table, Slit, etc.) and it does not apply to separately purchased parts or spare parts.
***** Wendelbo rugs have a warranty of 2 years
****** 8 Year: Frames. 5-Year: Worktops, mechanism (mechanism under the seat surfaces). 3-Year: Armrest covers, movable parts (including lumber support, gas cylinders, 2D & 3D armrests, casters), locks, rails, and resin parts. 2-Year: Electronic components (including liftable table legs and electrical desk adjustments), hinges, damper, and spare parts (the warranty period of the spare parts after replacement is the rest of the period covered by the original warranty). 1-Year: Exterior/surface treatment (discoloration /fading of coating and resin parts, normal wear, and tear of leather/fabric), lighting products. Extra specials products, customized products (e.g., with design change and/or sizes larger than KOKUYO standards maximum dimensions
Δ Warranty of 10 years is provided for correctly mounted Montana shelving products, used within load recommendations only. 5 years is provided for chairs & rector wash basins. 2 years is provided for electrical & hydraulic.
Δ Δ 10 year warranty applies to Models Vipp13-17 purchased in 2008 or later only.
† Provided the equipment is used on proper main voltage supply. (globes/lamps
excluded).
†† 5 year warranty applies to pre-registered commercial projects only, provided
the equipment is used on proper main voltage supply (globes/lamps excluded).
Warranty is not offered on fabrics and leathers applied to upholstered pieces. We recommend referral to their manufacturer’s guarantees for these products. It is recommended at all times to adhere to the maintenance procedures supplied on
the care labels attached to the upholstery. Wear, tear and damage on cover, finish and the like, as well as other indirect
damage to individuals or articles are not covered by this guarantee. Based on
normal usage of 40 hours/week.